Information We Gather and How We Use It
When you open an account, we ask for your mobile number, email and date of birth to verify identity and comply with regulations in jurisdictions where we operate. Each time you deposit via bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp to
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match funds to your account balance and resolve disputes. We record your device type, IP address and browser to detect unusual login patterns and block unauthorised access attempts. We store chat transcripts when you contact support so the next agent can see your case history without
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making you repeat yourself. We use cookies to keep you logged in across sessions and to remember your language and layout preferences; you can clear them from your browser settings, though you'll need to sign in again. We do not sell or rent your personal data
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to third parties for marketing purposes. Data is kept for the duration of your active account plus the period required by local record-keeping rules in eligible regions, after which it is anonymised or deleted. If you believe your data has been mishandled or want to request
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a copy, deletion or correction, reach us through the contact channels listed below. Access to our platform depends on your local law and the regions we are licensed to serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.